Refund & Exchange Policy

Exchanges

Exchanges are only allowed if an item is defective or not as described. Items should be returned within 7 days, unworn, unwashed, undamaged and unused with the original tags attached.

Returns and Refunds

Returns are only allowed if an item is defective or not as described. Items should be returned within 7 days, unworn, unwashed, undamaged and unused with the original tags attached.

Customers would be eligible for a refund, which would be made back to their same credit/debit cards. In the event a payment was done through bank transfer, the refund will be done through a Ousha Textiles’s credit.

Cancellation

Shoppers can cancel their orders within 1 hour of purchase and refunds will be made back to the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed and note that amount refunded will be net of bank processing charges.

Contact Us

Email us on info@oushatextiles.com
Contact us on +971 50 779 7767

Payment Method

Currently, we are receiving payment only through Visa and MasterCard credit/debit cards. For this, we are using third party integration to receive the payment name as PayTab.

Delivery & Shipment Policy

Once an order is placed, you will receive email notifications confirming payment acceptance, order placement, and shipping notification. The delivery of any item depends on the country the item is being delivered to.

UAE: 15 days
International and GCC countries: 20 days
Delivery charges can be viewed at the checkout page.
Estimated delivery time assumes orders are placed before 12:00 PM (UAE Time).

Terms & Conditions

Welcome to Ousha Textiles!

These terms and conditions outline the rules and regulations for the use of Ousha Textiles’s Website.

Ousha Textiles is located at: Al Feel , Fujairah United Arab Emirates.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Ousha Textiles’s website if you do not accept all of the terms and conditions stated on this page. Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Arab Emirates.

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Ousha Textile’s website you consent to the use of cookies in accordance with Ousha Textile’s privacy policy.

Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Ousha Textile and/or it’s licensors own the intellectual property rights for all material on Ousha Textile All intellectual property rights are reserved. You may view and/or print pages from https://oushatextiles.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from https://oushatextile.com
Sell, rent or sub-license material from https://oushatextiles.com/
Reproduce, duplicate or copy material from https://oushatextile.com
Redistribute content from Ousha Textile (unless content is specifically made for redistribution).

User Comments

This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Ousha Textiles’s does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Ousha Textile, its agents or affiliates. Comments reflect the view and opinion of the person who posts such views or opinions. To the extent permitted by applicable laws Ousha Textiles’s shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Ousha Textiles’s reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that

You are entitled to post the Comments on our website and have all the necessary licenses and consents to do so.
The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or another proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant to Ousha Textiles’s a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury resulting from negligence;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments through cash on delivery.

Privacy Policy

Who we are

Our website address is: https://oushatextiles.com

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ is being used online.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal data do we collect?

When registering on our site, as appropriate, you may be asked to enter your Name, Email address or other details to help you with your experience.

How Do we use this information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features to allow us to better service you in responding to your customer service requests.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer Personally Identifiable Information. We do not include or offer third party products or services on our website.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers.

These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests.

Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Unless otherwise stated, Ousha Textiles’s and/or it’s licensors own the intellectual property rights for all material on Ousha Textiles’s All intellectual property rights are reserved. You may view and/or print pages from https://oushatextiles.com/ for your own personal use subject to restrictions set in these terms and conditions.